Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or register for our services
- Complete our contact forms or request consultations
- Subscribe to our newsletters or communications
- Participate in surveys or provide feedback
- Contact us for customer support
This information may include your name, email address, phone number, fitness goals, health information, and payment details.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our fitness coaching services
- Process transactions and send related information
- Send you technical notices, updates, and marketing communications
- Respond to your comments, questions, and customer service requests
- Personalize your experience and provide tailored content
- Monitor and analyze trends and usage patterns
- Comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To service providers who assist us in operating our business
- To comply with legal obligations or protect our rights
- In connection with a business transfer or acquisition
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights (GDPR Compliance)
If you are a resident of the European Economic Area, you have certain rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you
- Rectification: You can ask us to correct inaccurate or incomplete information
- Erasure: You can request deletion of your personal information
- Portability: You can request transfer of your data to another service
- Restriction: You can request limitation of processing of your information
- Objection: You can object to processing of your information for certain purposes
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about our use of cookies, please see our Cookie Policy.
8. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.
9. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country of residence.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date. Your continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Phone: +1-555-FITNESS
Address: Fitness Maven Club Privacy Officer
Data Protection Officer: [email protected]
13. Legal Basis for Processing (EU Residents)
We process your personal information based on the following legal grounds:
- Consent: When you have given clear consent for processing
- Contract: When processing is necessary for performing our services
- Legal obligation: When we must comply with legal requirements
- Legitimate interests: When processing serves our legitimate business interests